For more than 20 years, Steel Veterinary Services has been honored to care for the pets and families of our community. We have always believed that trust is earned through compassion, integrity, and quality medical care. Last year, our practice became the subject of statements made by an individual on social media that caused significant harm to our reputation and to the dedicated doctors and staff who care for our patients every day. The individual has provided both a written and video apology acknowledging that the statements made about Steel Veterinary Services were inaccurate, were not based on firsthand knowledge or personal experience, and have been retracted. We are sharing these materials at www.steelvet.com because we believe that those who may have seen the original statements deserve the opportunity to see the correction as well. The concerns raised were also addressed through the appropriate regulatory process with the Pennsylvania State Board of Veterinary Medicine. Throughout that process, we cooperated fully and have remained committed to providing ethical, compassionate, and professional veterinary care. We are incredibly grateful to our loyal clients who continued to place their trust in us during this difficult time. Your support, kindness, and confidence in our team have meant more than words can express. Our focus remains exactly where it has always been—providing exceptional medical care, treating every client with respect, and advocating for the health and well-being of every animal entrusted to us. Out of respect for the legal process and everyone involved, this will be our only public statement regarding this matter. We kindly ask that any discussion remain respectful as we move forward together. Thank you for your continued trust in Steel Veterinary Services.

Apology Letter