Clinic Policies

A No-Show Appointment is a missed opportunity for a pet who could really use it.

If you can’t make it, please call to cancel or reschedule.

To best serve you and helo all of our patients starting February 2022 a $45.00 fee will be assessed to all no-show accounts for Doctor appointments and $9.00 for all missed Tech appointments.

So please, if you have an appointment scheduled with the Doctor or Tech and you are unable to make it, call the office at 724-206-9944 to cancel so we can get someone that really needs out of the waiting list. 24-hour cancellation notice, please.

No shows affect everyone. Over 20,000 appointments are missed each year; what if it was your pet who really need to see the doctor? If you can’t make it, please call to cancel or reschedule. Someone else will truly appreciate it.